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Saint Peter Souvenirs | Popular Taiwanese Souvenirs

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Payment options


Online Credit Card Payment

 

LINE Pay

 

ATM Transfer

 

Convenience Store Pickup Payment

 

All orders are considered complete upon payment before production and shipment can be arranged. Please select your desired pickup or delivery date when placing your order, and we will ship and produce accordingly. If you choose to pick up at a store, please be sure to pick up on time. If you need to change your time, please contact customer service at least three days in advance for assistance. If you do not pick up your order on the same day without prior notification, your order will be considered cancelled and no refund will be given.

Shipping & delivery


Pickup Options

 

Home Delivery (Taiwan Mainland Only)

 

In-Store Pickup (Please visit during store hours)

 

Convenience Store Pickup

Delivery Area

Currently, delivery is only available within Taiwan. We cannot deliver to outlying islands or overseas. Please note that delivery is unavailable.

Order tracking


Order Instructions and Notes

Please check your order status in "Member Area / Order Tracking"

 

If you choose to pay by ATM, please complete the transfer on the same day of order to avoid automatic order cancellation.

 

If you use bonus points to place an order online, you will not be eligible for promotions at department stores or parking discounts.

 

All products are photographed for reference only. The actual product details are subject to the product description.

Sales & refunds


💬 Customer Service Contact Information

If you have any questions about this product, need assistance changing your order, or need delivery arrangements, please contact us:

 

📞 Customer Service Hotline: 02-2662-2168

📧 Customer Service Email: saintpeter.cake@gmail.com

🟢 Official LINE Customer Service: Search "Saint Peter Souvenirs"

 

Return and Exchange Instructions

📌 Product Description

According to Article 2, Paragraph 1 of the "Guidelines for Reasonable Exceptions to the Right to Cancel Telecommunications Transactions," products that are "perishable, have a short shelf life, or are about to expire at the time of termination" fall within the reasonable exceptions provided for in Article 19, Paragraph 1 of the Consumer Protection Act and are not subject to the seven-day trial period.

 

Products sold at St. Peter's, including nougat, nougat, shortbread, and cheese sticks, all have a short shelf life. Once shipped, we do not accept returns or exchanges due to subjective factors (such as taste, appearance, or product not meeting expectations) unless the product itself is defective.

 

Please carefully review the "Contents Label," "Ingredients," "Delivery Time," and "Storage Instructions" on the product page before placing an order. If you have any questions, please contact our customer service assistant for confirmation before placing your order.

 

🚚 Product Handling Instructions

We will re-verify the integrity of the product and properly package it before shipping. If the following damage occurs during logistics, we still require your assistance in providing supporting documentation and we will promptly handle it:

 

✅ We can assist with:

 

Wrong shipment (product does not match the order)

 

Severe overturning/damage (e.g., product inverted, packaging severely damaged, making the contents inedible)

 

Obviously expired or moldy, etc.

 

❌ Unacceptable circumstances (no returns or exchanges):

 

Minor defects caused by logistics, such as cracked cookies, slight squeezing, or packaging scratches

 

Products not related to our products (e.g., improper storage, accidental ingestion of allergens)

 

Products that have deteriorated after consumption or due to improper storage conditions

 

📝 Return and Exchange Process

Please return your product within 24 hours of receiving it. Within 1 hour, please provide the following information and send a private message to our official LINE or customer service email:

 

Product photos (including complete packaging, damage, and shipping label)

 

Order number and contact number

 

Brief description of the problem

 

📧 Customer Service Email: saintpeter.cake@gmail.com

☎️ Customer Service Hotline: 02-2662-2168 (Service hours: Monday to Friday, 7:00 AM–4:00 PM)

 

❤️ Friendly Reminder

Products are made to order. If you are placing large orders during holidays, we recommend ordering in advance and allowing extra time for delivery.

 

If the product contains fresh dairy products or fruit, please consume it as soon as possible to ensure flavor.

 

Please avoid direct sunlight and high temperatures and store according to the packaging instructions.

 

Thank you for your support and understanding of Saint Peter. Have a sweet day!

Membership


【聖比德會員權益說明】

為提供會員更完善的服務,特此公告會員權益如下:

 

一、訂單服務

會員可透過登入帳號:

查詢歷史訂單紀錄。

即時追蹤出貨進度。

 

二、首次加入會員禮遇

新會員於首次下單時,將獲得隨機小禮物一份。

 

三、其他

聖比德保留隨時修改、變更或終止會員權益之權利,最新資訊以官網公告為準。

rules for reward points


Privacy


Privacy Policy

"Saint Peter's Gifts" (hereinafter referred to as the Website) takes your privacy very seriously and is committed to protecting your personal information. This Policy is designed to help you understand how the Website collects, uses, and protects your personal information.

 

I. Scope of Application

This Privacy Policy applies to the personal information you provide when browsing products, making purchases, subscribing to our newsletter, or otherwise interacting with us on the Website.

 

II. Purpose and Type of Personal Information Collection

To provide you with comprehensive services, the Website may collect the following personal information:

 

Basic Information: such as name, address, phone number, email address, and payment information.

 

Transaction Information: such as purchase history, logistics delivery history, and customer service contact history.

 

Usage Information: Website usage history and clickthrough rate (used solely to enhance the user experience and anonymized).

 

The purposes of data collection include, but are not limited to, the following:

 

Order processing and shipping notifications

 

Customer service and after-sales support

 

Market analysis and marketing event notifications (such as promotions and product recommendations)

 

Improving website content and user experience

 

III. Data Use

The information you provide will be used solely by this website and its authorized operating entities and will not be sold or provided to any third party.

 

Some services (such as payment and logistics) are performed by third-party vendors, and we require these vendors to comply with personal data protection standards.

 

IV. Data Protection and Security

This website uses security mechanisms (such as SSL encryption) to protect the transmission and access of your personal data.

 

Only trained personnel are authorized to access your personal data and process it based on business needs.

 

V. Use of Cookies

This website uses cookies to enhance website functionality, record user preferences, and analyze usage behavior. If you do not wish to receive cookies, you can restrict them in your browser settings, but this may affect the normal operation of some services.

 

VI. Third-Party Links

This website may contain links to other websites. The privacy policies of those websites are independent of this website. We recommend that you refer to their respective policies for details.

 

VII. Personal Information Inquiry and Modification

You may inquire about or modify your personal information at any time through the Member Center. If you require assistance, please contact Customer Service.

 

VIII. Privacy Policy Modifications

This website reserves the right to modify this policy at any time. Significant changes will be announced on the website homepage or notified to you through other means. We recommend that you check this page regularly to ensure you are aware of the latest privacy policy.

 

📞 Customer Service Hotline: 02-2662-2168

📧 Customer Service Email: saintpeter.cake@gmail.com